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Grievance Redressal

How to raise a complaint with IndX Exchange. Named officer details and exact response SLAs will be published when compliance confirms them.

How to Raise a Complaint

  1. Contact support with your order ID via Contact Us or support@inds-x.pro.
  2. If unresolved, escalate by email marking the subject as “Grievance”.
  3. Further escalation contacts will be listed here when confirmed.

Grievance Officer Details

Name, email and postal address of the grievance officer — pending compliance confirmation.

Response Timelines

Acknowledge and resolve timelines will be published once confirmed (for example acknowledge within a stated period and resolve within a stated period).

Reporting Cyber Fraud

You can also report cyber fraud at cybercrime.gov.in or by calling 1930.