IndX Exchange FAQ

IndX Exchange is a service for people in India to sell USDT for INR through the IndX app, with rates and status shown before you confirm.

USDT (Tether) is a stablecoin designed to track the US dollar. On IndX it is supported on TRC20 and BEP20.

Users who can complete the IndX app account and verification steps, including a bank account in their own name for payouts.

Deposit USDT to your IndX address on the correct network, place a sell order and receive INR after approval. See the how-to-sell guide.

After a successful sell and review, IndX sends INR to your verified bank account. Timing depends on review and your bank.

Common reasons are bank holidays, a first-time payout check, or a compliance review of the deposit.

Converting USDT to INR means selling it. Check the indicative rate on the USDT to INR page.

Not at present. IndX focuses on USDT to INR.

Rates follow market conditions and are refreshed periodically. Your rate is confirmed when you place an order in the app.

TRC20 is the token standard on the Tron blockchain. USDT TRC20 addresses often start with T.

BEP20 is the token standard on BNB Smart Chain. USDT BEP20 addresses often start with 0x.

Contact support with the transaction hash. Recovery is not guaranteed. See the network guide.

Yes, before transactions can complete. See the KYC page.

Never share OTPs, use only the official domain, and ignore anyone offering guaranteed returns.

Treat unexpected chat messages as suspicious. Prefer email and in-app channels listed on Contact Us.

See the fees page and the itemised amounts in the app before you confirm.

That may be TDS on the transfer of a virtual digital asset where Indian tax law requires it. Confirm with a CA. IndX does not give tax advice.

No. Please consult a qualified tax professional.

Use the contact page channels. Email is listed there.

Follow the steps on the grievance redressal page.

Contact support with your registered email and request account closure.